796875
383
Zoom out
Zoom in
Previous page
1/434
Next page
Chapter 43 Troubleshooting
VMG/XMG Series User’s Guide
383
6If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Advanced Suggestions
Make sure you have logged out of any earlier management sessions using the same user account
even if they were through a different interface or using a different browser.
Try to access the Zyxel Device using another service, such as Telnet. If you can access the Zyxel
Device, check the remote management settings and firewall rules to find out why the Zyxel Device
does not respond to HTTP.
I can see the Login screen, but I cannot log in to the Zyxel Device.
1Make sure you have entered the password correctly. See the cover page for the default login names
and associated passwords. The field is case-sensitive, so make sure [Caps Lock] is not on.
2You cannot log in to the web configurator while someone is using Telnet to access the Zyxel Device. Log
out of the Zyxel Device in the other session, or ask the person who is logged in to log out.
3Turn the Zyxel Device off and on.
4If this does not work, you have to reset the device to its factory defaults. See Section 43.1 on page 381.
I cannot Telnet to the Zyxel Device.
See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator.
Ignore the suggestions about your browser.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload new
firmware.
See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator.
Ignore the suggestions about your browser.
43.3 Internet Access
I cannot access the Internet.
1Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide and Section Figure 19 on page 30.
383


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for ZyXEL VMG3625-T50A at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of ZyXEL VMG3625-T50A in the language / languages: English as an attachment in your email.

The manual is 13.81 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info