Manual ZyXEL NBG6817 - ARMOR Z2 (page 165 of 206) (English, German, Dutch, French, Italian, Spanish)

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Chapter 16 Troubleshooting

NBG6817 User’s Guide

165

I set up URL keyword blocking, but I can still access a website that should be blocked.

Make sure that you enable parental control in the Parental Control screen, set up rules and turn on the

rules. Make sure that the keywords that you type are listed in the rule’s Keyword List.

If a keyword that is listed in the Keyword List is not blocked when it is found in a URL, customize the

keyword blocking using commands. See the Keyword Blocking URL Checking section in the Applications

chapter.

I cannot access the Web Configurator after I switched to AP mode.

When you change from router mode to AP mode, your computer must have an IP address in the range

between “192.168.1.3” and “192.168.1.254”.

Refer to Appendix B on page 173 for instructions on how to change your computer’s IP address.

What factors may cause intermittent or unstabled wireless connection? How can I solve this

problem?

The following factors may cause interference:

• Obstacles: walls, ceilings, furniture, and so on.

• Building Materials: metal doors, aluminum studs.

• Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless devices.

To optimize the speed and quality of your wireless connection, you can:

• Move your wireless device closer to the AP if the signal strength is low.

• Reduce wireless interference that may be caused by other wireless networks or surrounding wireless

electronics such as cordless phones.

• Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and

the wireless client.

• Reduce the number of wireless clients connecting to the same AP simultaneously, or add additional

APs if necessary.

• Try closing some programs that use the Internet, especially peer-to-peer applications. If the wireless

client is sending or receiving a lot of information, it may have too many programs open that use the

Internet.

• Position the antennas for best reception. If the AP is placed on a table or floor, point the antennas

upwards. If the AP is placed at a high position, point the antennas downwards. Try pointing the

antennas in different directions and check which provides the strongest signal to the wireless clients.

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