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ZyXEL NBG4115 Manual

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Chapter 26 Troubleshooting
NBG4115 User’s Guide
190
4 Make sure your computer (with a wireless adapter installed) is within the transmission range of the
NBG4115.
5 Check that both the NBG4115 and your wireless station are using the same wireless and wireless
security settings.
6 Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the NBG4115.
7 Make sure you allow the NBG4115 to be remotely accessed through the WLAN interface. Check
your remote management settings.
• See the chapter on Wireless LAN in the User’s Guide for more information.
I set up URL keyword blocking, but I can still access a website that should be blocked.
Make sure that you select the Enable URL Keyword Blocking check box in the Content Filtering
screen. Make sure that the keywords that you type are listed in the Keyword List.
If a keyword that is listed in the Keyword List is not blocked when it is found in a URL, customize
the keyword blocking using commands. See the Customizing Keyword Blocking URL Checking
section in the Content Filter chapter.
I can access the Internet, but I cannot open my network folders.
In the Network > LAN > Advanced screen, make sure Allow between LAN and WAN is checked.
This is not checked by default to keep the LAN secure.
If you still cannot access a network folder, make sure your account has access rights to the folder
you are trying to open.
I can access the Web Configurator after I switched to AP mode.
When you change from router mode to AP mode, your computer must have an IP address in the
range between “192.168.1.3” and “192.168.1.254”.
Refer to Appendix C on page 215 for instructions on how to change your computer’s IP address.
26.7 ZyXEL NetUSB Share Center Utility Problems
I cannot access or see a USB device that is connected to the NBG4115.
… 190 …


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