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Chapter 24 Troubleshooting
LTE3302-M432 & LTE3312-M432 User’s Guide
157
24.5 WiFi Connections
I cannot access the LTE Device or ping any computer from the WLAN.
1 Make sure the wireless LAN is enabled on the LTE Device.
2 Make sure the wireless adapter on your computer is working properly.
3 Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports the
same wireless standard as the LTE Device.
4 Make sure your computer (with a wireless adapter installed) is within the transmission range of the LTE
Device.
5 Check that both the LTE Device and the wireless adapter on your computer are using the same WiFi and
WiFi security settings.
I set up URL keyword blocking, but I can still access a website that should be blocked.
Make sure that the keywords are listed in the rule’s Keyword List.
What factors may cause intermittent or unstable WiFi connection? How can I solve this problem?
The following factors may cause interference:
Obstacles: walls, ceilings, furniture, and so on.
Building Materials: metal doors, aluminum studs.
Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless devices.
To optimize the speed and quality of your wireless connection, you can:
Move your wireless device closer to the AP if the signal strength is low.
Reduce wireless interference that may be caused by other wireless networks or surrounding wireless
electronics such as cordless phones.
Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and
the wireless client.
Reduce the number of wireless clients connecting to the same AP simultaneously, or add additional
APs if necessary.
Try closing some programs that use the Internet, especially peer-to-peer applications. If the wireless
client is sending or receiving a lot of information, it may have too many programs open that use the
Internet.
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