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Chapter 24 Troubleshooting
LTE3302-M432 & LTE3312-M432 User’s Guide
154
The Battery LED is alternating between green and amber.
If the Battery LED is alternating between green and amber, the battery installed in the LTE Device has
one of the following problems. If they are not solved, the LTE Device and other devices connected to it
could be damaged. See the LED section for more information.
A wrong type of battery is being used or the battery is damaged.
1 Make sure you’re using the correct type of battery.
2 Inspect your battery for damage. Contact the vendor to replace the damaged battery.
The battery was removed while charging.
Install the battery back to the LTE Device to charge. If you remove the charging battery, its battery life
could be shortened.
The battery temperature is too high or too low.
1 Remove the battery from the LTE Device, and wait for it cool down or warm up.
2 If the battery is overheated, make sure the LTE Device is not placed in an enclosed space, nor on a very
soft surface, such as a bed or sofa. Insufficient airflow could cause ventilation problems to the LTE
Device.
3 Make sure your operating environment of the LTE Device is within the recommended ambient
temperature range. If not, relocate the LTE Device to a cooler or warmer place.
I don’t know how to charge the battery.
1 Insert the battery in the LTE Device.
2 Use the included power adaptor to connect the LTE Device to an appropriate power outlet.
1 Check the Battery LED. If it’s blinking amber, it means the battery is charging. See the LED section for
more information.
24.3 LTE Device Access and Login
I don’t know the IP address of my LTE Device.
154


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