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Chapter 22 Troubleshooting
EMG1302-R10A User’s Guide
164
Make sure that you select the Enable URL Keyword Blocking check box in the Content Filtering
screen. Make sure that the keywords that you type are listed in the Keyword List.
I can access the Internet, but I cannot open my network folders.
Make sure your account has access rights to the folder you are trying to open.
I cannot access the Web Configurator after I switched to AP mode.
When you change from router mode to AP mode, your computer must have an IP address in the
range between “192.168.1.3” and “192.168.1.254”.
Refer to Appendix C on page 193 for instructions on how to change your computer’s IP address.
What factors may cause intermittent or unstabled wireless connection? How can I solve this
problem?
The following factors may cause interference:
Obstacles: walls, ceilings, furniture, and so on.
Building Materials: metal doors, aluminum studs.
Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless
devices.
To optimize the speed and quality of your wireless connection, you can:
Move your wireless device closer to the AP if the signal strength is low.
Reduce wireless interference that may be caused by other wireless networks or surrounding
wireless electronics such as cordless phones.
Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and
the wireless client.
Reduce the number of wireless clients connecting to the same AP simultaneously, or add
additional APs if necessary.
Try closing some programs that use the Internet, especially peer-to-peer applications. If the
wireless client is sending or receiving a lot of information, it may have too many programs open
that use the Internet.
Position the antenna for best reception. If the AP is placed on a table or floor, point the antenna
upwards. If the AP is placed at a high position, point the antenna downwards. Try pointing the
antenna in different directions and check which provides the strongest signal to the wireless
clients.
164


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