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EMG1302-R10A User’s Guide 159
CHAPTER 22
Troubleshooting
22.1 Overview
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
Power, Hardware Connections, and LEDs
EMG1302-R10A Access and Login
Internet Access
Resetting the EMG1302-R10A to Its Factory Defaults
Wireless Router/AP Troubleshooting
22.2 Power, Hardware Connections, and LEDs
The EMG1302-R10A does not turn on. None of the LEDs turn on.
1 Make sure you are using the power adaptor or cord included with the EMG1302-R10A.
2 Make sure the power adaptor or cord is connected to the EMG1302-R10A and plugged in to an
appropriate power source. Make sure the power source is turned on.
3 Disconnect and re-connect the power adaptor or cord to the EMG1302-R10A.
4 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 1.5 on page 14.
2 Check the hardware connections. See the Quick Start Guide.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Disconnect and re-connect the power adaptor to the EMG1302-R10A.
5 If the problem continues, contact the vendor.
159


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