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Symptom Solution
The handset switches
off after charging
The handset is charging in the off state. Press and hold the Red key to switch
the handset ON.
My phone is not able
to connect to other
Bluetooth devices
Menu > Bluetooth > On, Visibility > On. Possible compatibility issues.
Manufacturers incorporate different Bluetooth profiles. Not all functionality
is supported.
The screen calibration is
not accurate
Go to Menu > Settings > Screen > Touch Screen Calibration to recalibrate the
touch screen.
6.2 Error Messages
Message Solution
No (U)SIM detected
Check a valid (U)SIM card is inserted
See Getting Started
Enter PIN code Enter the correct PIN code supplied by your service provider
Enter PUK code Contact your service provider to get the PUK code
Enter handset lock code The default handset lock code is 0000
File does not exist or is in the
wrong format
Check the file type is supported by the handset.
On your PC or MAC, make sure the file is closed. Re-send the file using
Join Me or Bluetooth transfer.
Insufficient Memory
Handset memory is full. Delete unwanted files, messages, emails &
videos to create more user space.
Cannot Connect to Join Me
Check PC Device Manager and make sure the drivers are installed
correctly. Re-Install the drivers manually.
35


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