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6 Troubleshooting, Technical and Warranty Information
6.1 TroubleshootingandFAQ’s
Please check the manual thoroughly before contacting your service provider.
Symptom Solution
No incoming ring or
alarm tone
Check the ring tone and ring volume settings under Profiles.
Check the handset is not muted (press the Volume Up key)
(No) keytones when
pressing keys
Check the key tone settings in the current profile.
Menu > Settings > Profiles > Edit > Keytones
How do I extend the
incoming ring time?
This is not a handset setting. Please contact your Service Provider to extend
the ringing time.
How do I change the
Ringtone?
Menu > Settings > Profiles > Edit the current profile and select a new tune
from the Audios directory.
A phone number cannot
be dialled
Check for network coverage. Check your account is active.
Check whether any call restrictions are set.
Menu > Settings > Call > Call Barring.
MMS messages cannot
be sent or received
Your subscription does not include data services. Check with your service
provider.
How do I change to
Predictive Text?
Press the key to toggle between different text modes.
The handset remembers your last setting.
33


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