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TROUBLESHOOTING
PLEASE CHECK THE MANUAL THOROUGHLY BEFORE CONTACTING YOUR SERVICE
PROVIDER.
Symptom Solution
No incoming ring
or alarm tone
Hold the power key to check the phone is
not in silent mode.
Check the ringtone and ring volume
settings.
How do I extend
the incoming
ring time?
Open a dialer, enter the code:
**61*101*11*30# - Then press Call
How do I change
the Ringtone?
Go to Settings > Audio Profiles > Tap the
active profile > Phone Ringtone
A phone number
cannot be
dialled
Check for network coverage
Check you have Voice enabled on your
plan.
Check you have an active account or
sufficient credit
71


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