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Q WARRANTY PROVISIONS
Your heater comes with a 24-month warranty starting on the date of purchase.
Within this period all defects in material or workmanship will be repaired without
any charge. The following provisions shall apply regarding this warranty:
We expressly dismiss all other claims for damages, including consequential
d
amages.
Any repairs or replacements of components within the term of warranty will
not result in an extension of the term of warranty.
The warranty shall no longer apply, when the heater has been modified,
non-original parts have been used, or when it is repaired by third parties.
The warranty shall not apply to parts that are subject to normal wear, such as
the burner mat and the manual fuel pump.
The warranty shall only apply, when you present the original, dated proof of
purchase, provided no changes have been made to it.
The warranty shall not apply to damages caused by actions not in compliance
with the Directions for Use, neglect, and the use of an incorrect type of fuel,
or fuel past its use-by date. The use of incorrect fuel can even be dangerous*.
Transportation costs and the risks involved during the transportation of the
heater or heater components shall always be for the account of the purchaser.
In order to avoid unnecessary costs, we recommend that you always read the
’Directions for Use’ carefully first. In case they offer no solution, please take the
heater to your dealer for repair.
* Highly inflammable substances may induce uncontrollable burning, causing flames to break out. Should this
happen, never try to move the heater, but always switch off the heater immediately. In case of emergency you
may use a fire extinguisher, but only a type B extinguisher: a carbon dioxide or powder extinguisher.
10 TIPS FOR SAFE USE
1 Make sure that children are always aware of the presence of a burning
heater
.
2 Do not move the heater when it is burning or still hot. Do not refill nor
service the heater when it is burning or still hot.
3 Position the front of the heater at a distance of minimum 1.5 metres
fr
om walls, cur
tains, and fur
niture.
4 Do not use the heater in dusty rooms or in places with strong draughts.
In either situation you will not have optimum burning in such rooms.
Do not use the heater in the immediate sur
r
ounding of a bath, a shower
or a swimmingpool.
5 Switch off the heater, before you leave or go sleeping. Unplug the
heater as well, when you go away for a longer period of time (e.g.
holidays).
6 Store and move fuel only in suitable tanks and jerrycans.
7 Make sur
e that the fuel is not exposed to heat or extr
eme temperature
changes. Always store the fuel in a cool, dry and dark place (sunlight
will affect the quality).
8 Never use the heater in places wher
e har
mful gasses or fumes may be
present (e.g. exhaust gasses or paint fumes).
9 Beware that the grid of the heater becomes hot. If the appliance is
cover
ed there is a risk of fire.
10 Always make sure that there is sufficient ventilation.
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  • My heater model SR172E has error E2 which is failure to ignite how can I find my local dealer in Tortos or Tarragona Spain Submitted on 10-12-2020 at 16:53

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