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39 En
Troubleshooting
English
ADDITIONAL
INFORMATION
Network
Problem Cause Remedy
See
page
The network feature
does not function.
The network parameters (IP address) have
not been obtained properly.
Enable the DHCP server function on your router and
set “DHCP” in the “Setup” menu to “On” on the unit.
If you want to configure the network parameters
manually, check that you are using an IP address
which is not used by other network devices in your
network.
33
The unit does not
detect the PC.
The media sharing setting is not correct. Configure the sharing setting and select the unit as a
device to which music contents are shared.
Some security software installed on your
PC is blocking the access of the unit to
your PC.
Check the settings of security software installed on
your PC.
The unit and PC are not in the same
network.
Check the network connections and your router
settings, and then connect the unit and the PC to the
same network.
13
The MAC address filter is enabled on the
unit.
In “MAC Filter” in the “Setup” menu, disable the
MAC address filter or specify the MAC address of
your PC to allow it to access to the unit.
33
The files in the PC
cannot be viewed or
played back.
The files are not supported by the unit or
the media server.
Use the file format supported by both the unit and the
media server. For information about the file formats
supported by the unit, see “Playing back music stored
on media servers (PCs/NAS)”.
22
The Internet radio
cannot be played.
The selected Internet radio station is
currently not available.
There may be a network problem at the radio station,
or the service may have been stopped. Try the station
later or select another station.
The selected Internet radio station is
currently broadcasting silence.
Some Internet radio stations broadcast silence at
certain of times of the day. Try the station later or
select another station.
Access to the network is restricted by the
firewall settings of your network devices
(such as the router).
Check the firewall settings of your network devices.
The Internet radio can be played only when it passes
through the port designated by each radio station. The
port number varies depending on the radio station.
The application for
smartphone/tablet
“Network Player
Controller” does not
detect the unit.
The MAC address filter is enabled on the
unit.
In “MAC Filter” in the “Network Setup”, disable the
MAC address filter or specify the MAC address of
your smartphone/tablet to allow it to access to the
unit.
33
The unit and smartphone/tablet are not in
the same network.
Check the network connections and your router
settings, and then connect the unit and smartphone/
tablet to the same network.
Firmware update via
the network is failed.
It may not be possible depending on the
condition of the network.
Update the firmware via the network again.
35
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  • After a power cut, I cannot get my Yamaha Natural Sound Network Receiver R-N301 off 'standby'. How can I turn it on again - it will not come off standby when I push the ON button?

    Thank you
    Paul Submitted on 1-12-2021 at 12:52

    Reply Report abuse


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