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Troubleshooting
Something not working as it should? In many cases what appears to be a malfunction can be traced to a sim-
ple error that can be remedied immediately. Before assuming that your PortaTone is faulty, please check the fol-
lowing points.
POSSIBLE CAUSE/SOLUTIONPROBLEM
• You are probably exceeding the instrument’s maximum polyphony. The
PSR-1700 and PSR-2700 can play up to 28 notes at the same time —
including split, dual, auto-accompaniment, and multi pad notes. Notes
exceeding this limit will not sound. The same applies to the 26-note
polyphony of the PSR-2700 sampled voices.
• Not all simultaneously-played notes sound.
• Auto accompaniment won’t function prop-
erly. No lower keyboard sound.
• Auto accompaniment won’t sound right if you’re using SINGLE type
fingering when the SINGLE mode is not selected (page 27).
• Are you sure you’re playing in the Auto-Accompaniment section of the
keyboard?
• Are you playing chords that the PSR-1700 and PSR-2700 can recog-
nize (see chord types on pages 26, 27, and 28)?
• The speakers produce a “pop” sound
whenever the power is turned ON or OFF.
• This is normal and is no cause for alarm.
• The orchestration part to which the voice is assigned must be turned
ON (page 11).
• Make sure that the voice volume parameter for the orchestration part to
which the voice is assigned is set to an appropriate level (page 14).
• The selected voice does not sound when
the keyboard is played.
• The edit mode for the voice to which the changes are to be applied must
be turned ON (page 13).
• Voice parameter changes do not affect the
desired voice.
• Some sections of some styles have no data in the rhythm track. Try
turning Auto Accompaniment on and fingering an appropriate chord —
the Auto Accompaniment should begin to play.
• No sound when rhythm started.
• You may have executed the clear function from a point in the middle of
the track, thus only clearing the data after that point. Press the [RESET]
button to go to the beginning of the track, then clear.
• Song Memory track indicator does not go
out when the track is cleared.
• LOCAL OFF is selected for the left- or right-hand section of the key-
board. Set to LOCAL ON (page 76).
• No sound when the keyboard is played.
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