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Appendix
Troubleshooting
The following table provides troubleshooting hints and page references for some common problems.
Most problems may be simply the result of incorrect settings. Before calling for professional service,
refer to the troubleshooting advice below to see if you can find and correct the cause of the problem.
No sound.
Is the volume set appropriately? (page 8)
When the Foot Controller is connected to the FOOT VOLUME jack, is the Foot Volume pressed
down? (page 10)
Are the volume settings for each Layer/Part appropriate? (page 54, 59)
Are the effect settings appropriate? (page 44, 70)
Is the Bank set to off? (page 54, 58)
Is the receive channel set to off? (page 63)
Is the audio equipment connected appropriately? (page 11)
Is Local set to off? (page 63)
If you are playing back song data using an external device, are the volume related settings for
the song appropriate?
Are the Note Limit settings and/or Velocity Limit settings appropriate? (page 48)
No Arpeggiator sound.
Are the settings for the Velocity Limit appropriate? Set Velocity Limit Low to “0” and Velocity
Limit Hi to “127”. (page 48)
Distorted sounds.
Are the effect settings appropriate? (page 44, 55, 59, 70)
Is the volume level set too loud?
Small sounds.
Is the MIDI volume or MIDI expression set too low?
Wrong pitch.
Are the tuning-related parameters set to “0”? Check the Note Shift setting (page 48), Detune
setting (page 48), Master Tuning (page 61) and Keyboard Transpose setting (page 62).
Sound is choppy and interrupted.
The maximum polyphony of 64 notes (the number of notes that can be played simultaneously)
has been exceeded. (page 56, 60)
Sound Control Knobs do not work.
Is a Scene key turned on? (page 25)
Only one note sounds at a time.
Is the play mode set to MONO? (page 56, 60)
Cannot enter Store mode.
Is Performance mode or Multi Play mode selected? (page 40, 57)
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