Manual Xsarius SG-3100 DiSEqC H-H Motor (page 7 of 12) (English)

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Troubleshooting

1.H-H Mount

Symptoms Check points

The Manual Buttons don’t work

1. Please connect the Motor to the receiver via coaxial cable

rst and make sure the power of receiver is on.

2.No function on the manual buttons while the motor is

Moving according to the commands from the receiver.

The Mount doesn’t work

1. Make sure all cables and power are well connected.

2. Check if the receiver is DiSEqC 1.2. If not, try to use our

interface Box.

3. Check if the dish is too heavy. The maximum size of the

antenna is 1.2 m.

The Mount stops at some positions

and can’t go further

1. Disable the software limits and drive the motor again.

2. Make sure the Mount or antenna is not interfered with any

other item.

The Mount runs discontinuously

1. Make sure the antenna is not too heavy or too large. The

maximum size is 1.2 m.

2. Check if the cable quality is good enough. Try to use a

better RG-6U cable.

3. Check if the output power of the receiver is higher than

350mA.

The Mount sometimes runs fast and

sometimes runs slowly

1. The speed of the Mount is according to the output

voltage(13/18V) of the receiver.

All satellite positions are not correct.

1. Correct this problem via the “Goto 0°”Function, the Mount

will go to 0 degree as a reference point.

2. Goto a satellite position via receiver or interface box. Wait

for about 30 seconds until the motor stops.

3. Drive the antenna East or West until the reception of this

satellite is clear.

4. Use “Re-calculate” or “Shift” Function to correct position.

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Xsarius SG-3100 DiSEqC H-H Motor Manual

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