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Xiaomi Roborock Robot Vacuum Cleaner Manual

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Troubleshooting
Error 21: Malfunctions in the movement of the laser rangender, remove any foreign
objects.
The laser rangender is pressed or its work is interfered with by foreign objects, move the
device to another location.
Error 22: It is necessary to wipe the contact areas to charge the device.
On contact areas, dust may settle, which interferes with the normal operation of the
device, wipe them.
Error 23: It is necessary to wipe the signal area of the docking station.
Dust may settle on the contact areas of the docking station, or foreign objects may fall on
them. Please remove all unnecessary items from the contact areas.
Internal error, please reset the system.
In case of an internal error, the device can not function normally, perform a system reset.
Warning: Resetting the system helps to solve some problems
If you can not solve the problem of the provided recommendations in the table, call Shitou
Technology Service Center by number: 400-900-1755 or go to the ocial site of the
company «Shitou Technology roborock».
F.A.Q.
The device does not turn on.
If the device’s charge level is too low, charge it.
Use the device indoors at a temperature of 0-40 ° C;
The temperature is too low below 0 ° C, too high - + 50 ° C.
Problems with charging
Ensure that the power outlet is in proper contact with the dock;
Make sure there is good contact between the docking station and the vacuum cleaner;
Make sure the dock indicator is on.
Problems with returning the vacuum cleaner to the docking station.
There are many foreign objects around docking station, please provide enough free space
around the docking station. Install a vacuum cleaner near docking station and check for
contact between them.
The abnormal behavior of the vacuum cleaner.
Turn the device o and on again.
Anusual sounds of the device during cleaning.
Foreign objects can be wound on the main brush, side brushes or a wheel. Suspend the
vacuum cleaner and remove it.
Poor cleaning or dust falls from the vacuum cleaner.
The dust bag is full, remove a trash;
The lter is lled with dirt and dust, rinse it,
Clean the main brush from foreign objects.
Problems connecting to Wi-Fi
A bad Wi-Fi signal, make sure that the device is in the area of the Wi-Fi signal.
A poor Wi-Fi signal, reset Wi-Fi, download the latest version of the mobile application, and
reconnect.
Problems with cleaning at a given time.
The charge level is insucient, only if the charge level is more than 20%, the device will
be able to clean rooms at a specied time.
Is the electricity consumed while the device is in the docking station?
During the stay of the device on the docking station, in order to maintain the level of its
charge at the optimum level, there is a low power consumption.
Is it necessary to put the device on charge for 16 hours before its third use?
The lithium-ion battery does not have the function of memorizing the exact number of
charges of the device. Once the device is fully charged, you can use it, there is no need to
wait 16 hours.
In the module for wet cleaning there is no water or there is very little of it.
Check the presence of water in the tank;
Rinse the attachment for wet cleaning;
Replace the lter;
Make sure the attachment is installed correctly for wet cleaning.
Leak of too much water.
Make sure the reservoir cover is properly seated;
Make sure the lter is installed correctly.
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