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Troubleshooting
104 Xerox
®
Phaser
®
3610 Black and White Printer
User Guide
Printer Resets or Turns Off Frequently
Probable Causes Solutions
The power cord is not plugged into the outlet
correctly.
Turn off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then turn on the printer.
A system error occurred. Turn off the printer, then turn it on again. Print the Error History
report from the Information Pages menu. If the error persists,
contact your Xerox representative.
The printer is connected to an uninterruptible
power supply.
Turn off the printer, then connect the power cord to a suitable
outlet.
The printer is connected to a power strip
shared with other high-power devices.
Plug the printer directly into the outlet or into a power strip that is
not shared with other high-power devices.
Condensation Has Formed Inside the Printer
Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is
located in a warm room. Condensation can form in a printer after it has been sitting in a cold room that
is heated quickly.
Probable Causes Solutions
The printer has been sitting in a cold room. Allow the printer to acclimate for several hours before operation.
Allow the printer to operate for several hours at room
temperature.
The relative humidity of the room is too high. Reduce the humidity in the room.
Move the printer to a location where the temperature and
relative humidity are within the operating specifications.
104


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