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Troubleshooting
102 Xerox
®
Phaser
®
3610 Black and White Printer
User Guide
General Troubleshooting
This section includes:
Printer Does Not Turn On ............................................................................................................................................ 102
Printer Makes Unusual Noises ................................................................................................................................... 102
Printer Does Not Print ................................................................................................................................................... 103
Printer Resets or Turns Off Frequently ................................................................................................................... 104
Condensation Has Formed Inside the Printer ..................................................................................................... 104
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Printer Does Not Turn On
Probable Causes Solutions
The power switch is not turned on. Turn on the switch.
The power cord is not correctly plugged into
the outlet.
Turn off the printer power switch, and plug the power cord securely
into the outlet.
Something is wrong with the outlet
connected to the printer.
Plug another electrical appliance into the outlet and see if it
operates properly.
Try a different outlet.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
Use a power source with the specifications listed in the Electrical
Specifications on page 130.
CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
Printer Makes Unusual Noises
Probable Causes Solutions
There is an obstruction or debris inside the
printer.
Turn off the printer and remove the obstruction or debris. If you
cannot remove it, contact your Xerox representative.
The Smart Kit Drum Cartridge is not fully
seated.
Remove and reseat the Smart Kit Drum Cartridge.
102


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