11
Can’t Connect to Xbox LIVE or Home
Network
If you can’t connect to Xbox LIVE or your home
network, restart your network equipment.
To restart your network equipment:
1 Turn off your console and your network
equipment. If a network device, such as a
modem or router, doesn’t have a power button,
disconnect it from power.
2 Wait one minute.
3 Turn on each network device in sequence from
the wall outlet. For most home networks, the
sequence will be (1) modem, (2) router, (3) Xbox
360 console. Wait for each device to come online
fully before turning on the next.
4 From the Xbox Dashboard, test your Xbox LIVE
connection.
Make sure your wireless network equipment is
within range, and potentially interfering devices
such as wireless phones are not nearby. Also, check
thatyourspecicnetworksettingsarecorrectly
entered in the Xbox Dashboard system settings.
If you still can’t connect to Xbox LIVE or your home
network, visit www.xbox.com/support for more
help.
Headset Doesn’t work
If the headset isn’t emitting any sound or you are
unable to transmit your voice:
• Make sure the headset connector is plugged in
securely.
• Try adjusting the volume using the volume
control knob.
• Make sure the mute switch isn’t on.
• Make sure that voice isn’t turned off in the Xbox
Guide.
• Check your game manual to determine whether
you need to push a button while speaking.
Accessory Doesn’t Work
Ifanaccessoryisnotsupportedbyaspecicgame,
the accessory will not function.
Can’t Save Game
The Xbox 360 storage device must have enough
free space to save the game. Delete unwanted
items from storage or attach an additional USB
ashdriveorstoragedevice(soldseparately)for
more space.
Hard Drive or USB Flash Drive Not Listed
as a Storage device
If your hard drive is not listed as a storage device,
trythefollowing,startingwiththerst.
• Make sure the hard drive is fully inserted into the
hard drive slot and the cover has been replaced.
Turn the console off, then on again.
• Turn the console off and remove the hard drive.
Turn the console on and then off again. Reinsert
the hard drive, replace the hard drive cover, and
turn the console on again.
• If available, try the hard drive on another
console, or try another hard drive on your
console to pinpoint the problem.
NOTE
Damaged hard drives might not show up in the
Xbox Guide and could harm your Xbox 360 console.
Hard drives that have been crushed, immersed
in liquids, or exposed to intense heat may be
damaged beyond use and will not appear in your
list of storage devices.
USB storage devices have a capacity of 1-GB or
greaterandbeconguredforusewithXbox360.
Someslowerdeviceswon’tbecongurabletowork
with Xbox 360.
