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Fixing problems
Guarantee terms
Please carefully retain the guarantee card completed by the
seller, or the proof of purchase.
The company WOLF-Garten provides a guarantee for 2 years from
the date of purchase. This guarantee is in accordance with the rele-
vant state of technology and the utilisation purpose / area of applica-
tion. The consumer‘s statutory rights are not affected by the following
guarantee guidelines.
Pre-conditions for the 2-years guarantee entitlement:
- Deployment of the device solely for private use.
The guarantee is reduced to 12 months in the commercial sector
or leasing business.
- Proper handling and observance of all information given in the ope-
rating manual, which forms part of our guarantee terms.
- Observance of the prescribed maintenance intervals.
- No unauthorised alteration of the design.
- Installation of original WOLF replacement parts / accessories.
- Presentation of the completed guarantee card and/or proof of
purchase.
This guarantee does not extend to normal wear-and-tear on accu’s,
blades, blade mounting components or friction disks, V-belts/toothed
belts, running wheels/tyres, air filters, spark plugs and spark plug con-
nectors. Any guarantee claim shall be immediately void in the event of
unauthorised repairs. Faults and defects which can be traced to ma-
terial or manufacturing faults will be rectified exclusively by our con-
tracted workshops (the seller has the right to remedy a defect) in your
vicinity, or by the manufacturer if the latter is closer. Any claims going
beyond the provision of a guarantee are ruled out. There is no entitle-
ment to a replacement. Any transport damage should be reported not
to us but to the shipper in question since, otherwise, any compensati-
on claims vis-à-vis the shipper would be voided.
Problem Possible cause Solution
Motor does not start.
z Not connected to voltage supply z Check protection
z Faulty connection cable z Check the cable (electrical expert)
Motor hums but does not
start
z Top of casing not closed properly (safety shutdown
device is tripped)
z Close top of casing properly and screw,
remove dirt if required.
z Blade unit blocked z Switch off appliance, remove mains plug
and clean appliance on the inside
z Faulty capacitor z Give appliance to authorised WOLF
customer service centre for repair.
Motor does not start.
z Extension cable too long or cross section too small z Extension cable min. 1.5 mm², max. 25
m long. In the case of longer cable cross
section min. 2.5 mm
2
.
z Socket too far from main connection and connecting
lead cross section too small
Reduced cutting output z Dull blade. z Changing blades
When in doubt, always seek out a WOLF Service location.
Attention: Put down the appliance and pull out the power plug before performing any checks or work on the blades.
11


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