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Wiking Arctic Manual

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English
· Changes made in the product or its accessories in relation to the original state
and construction of the stove.
• Construction modications made to the wood-burning stove.
• If the serial number of the stove has been damaged or removed.
• Deterioration of wearing parts and moving parts.
• Corrosion.
• Transport costs.
• Transport damage.
• Costs in connection with any dismantling and reassembling the stove.
• Extra costs of any kind and any consequential damage that may occur.
Surface treatment
If surface treatment is lacking on the factory’s behalf, this should become apparent after the
rst few rings. In other respects, no claims will be accepted related to the lacquer.
Wear parts
A number of parts of your wood-burning stove are designated as wear parts and are therefore
not covered by the right to invoke a lack of conformity. Wear parts include:
• Heat insulating material. Either reproof stone or special panels made of vermiculite.
• Smoke deection plates.
• Glass.
• Tiles and soapstone.
• Cast iron parts at the base, such as the grate.
• Gaskets.
• All moving parts.
Damage to wearing parts will only be covered by the guarantee if the buyer can show that the
damage was present when the stove was delivered.
Service and maintenance
We recommend that you maintain the wood-burning stove and comply with the recommended
inspections called for in the user instruction manual. This will help to ensure that the product
functions problem-free.
Claims
All claims must be directed to the dealer from whom the wood-burning stove was purchased.
HWAM Heat Design AS does not accept claims directly from the end-user.
Unwarranted claims/service calls
Before registering a claim, you should inspect your WIKING wood-burning stove for possible
faults that you yourself can rectify; consult the enclosed user instruction manual as needed.
Should your claim and repair demand prove to be unwarranted, you will be invoiced for the
related costs.
… 37 …


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