Manual Whirlpool IVH840CNE (page 48 of 124) (English, German, Dutch, French, Italian)

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What to do if trouble occurs?

6 What to do if trouble occurs?

Interference with and repairs to the appliance by unquali-

ﬁ ed persons are dangerous as they can result in an elec-

tric shock or a short circuit. Do not interfere with or try to

repair the appliance; this could cause injury to persons and

damage to the appliance. Always have such work done by

an expert, e.g. a Customer Service technician.

Please note

If your appliance is faulty, please check whether you can

rectify the problem yourself by consulting these instruc-

tions for use.

You may be able to rectify some problems yourself.

They are described below.

The fuses blow regularly?

Contact a technical customer service or an electrician!

You can't switch your induction hob on?

• Has the wiring system (fuse box) in the house blown a

fuse?

• Has the hob been connected to the mains?

• Are the sensor keys locked (lock)?

• Are the sensor keys partly covered by a damp cloth,

ﬂ uid or a metallic object? Please rectify.

• Are you using unsuitable cookware? See the section on

"Cookware for induction hobs".

The symbol will blink and a time-limited continuous

signal will sound.

Food which has boiled over, cookware or other items are

causing the touch control sensor keys to be consistently

operated.

Remedy: clean the surface or remove the item. To delete

the symbol press the same key or switch the hob oﬀ

and on.

Error code E2 is indicated?

The electronic unit is too hot. Check the installation of the

hob. Make sure that there is suﬃ cient ventilation.

See the section on “Protection against overheating”. See

the section on “Ventilation”.

Error code E8 is indicated?

Fault on the left or right fan. The suction opening is blo-

cked or covered or the fan is defect.

Check the installation of the hob. Make sure that there is

suﬃ cient ventilation.

See the section on “Protection against overheating”. See

the section on “Ventilation”.

Error code U400 is indicated?

The hob has been incorrectly connected. The controls will

switch oﬀ after 1sec. and a continuous signal will sound.

Connect the appliance to the appropriate power supply.

An error code (ERxx or Ex) is indicated?

The appliance has developed a technical defect. Please

call Customer Service.

The pot sign appears?

A cooking zone has been switched on and the hob is ex-

pecting a suitable pot or pan to be placed on the cooking

zone (pan recognition). Only when a pot has been placed

on the cooking zone will power be supplied.

The pot sign still appears, even though a pot or pan

was placed on the hob?

The cookware is unsuitable for induction cooking or the pot

or pan is too small.

Is the cookware you are using making noises?

These noises actually come from the cookware and are

linked to the characteristics of the pan bottoms.

These noises may vary according to the type of cookware

used and to the amount of food it contains.“

Does the cooling fan still operate after it has been

switched oﬀ ?

This is normal since the electronic unit is being cooled

down.

Is the hob making noises (clicking or cracking

sounds)?

This is for technical reasons and cannot be avoided.

Does the hob have tears or cracks?

There is a risk of electric shocks if the glass ceramic hob

develops fractures, cracks, tears or damage of any other

kind. Immediately switch oﬀ the appliance. Disconnect the

fuse immediately and call Customer Service.

Pulsating cooking?

The induction heating elements can only switch their po-

wer down to a certain power setting. The heating element

will start to clock below this power setting.

This means that the induction heating element will switch

on and then oﬀ again at certain intervals irrespectively of

the selected power setting. This clocking can be heard and

will become visible when you are cooking through bubbles

forming on the bottom of the pan and then disappearing

again. This pulsating cooking is normal at certain power

levels and will not have any negative eﬀ ect on the results

of cooking.

Remedy: Make sure that pots and pans have a thick base

so that they have good heat retention and distribution pro-

perties. Always close cooking pots with a suitable lid. A lot

of energy is lost when cooking pots without a lid are used.

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Whirlpool IVH840CNE Manual

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