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TROUBLESHOOTING GUIDE
The appliance is fitted with automatic safety functions that detect faults at an early stage and allow the safety
system to react appropriately. These faults are frequently so minor that they can be dealt with a few minutes.
Problem Causes, Solutions, Suggestions
The machine will not
turn on and no lamps
are lit
The plug has not been properly inserted in the socket.
The socket or fuse is faulty (use another lamp or electrical device to test the
socket).
The “On/Off” switch (if present) has not been pressed.
The machine will not
start even though the
“Start” button has been
pressed
The door has not been closed correctly.
The machine stops
during the programme
and the “Start” light
flashes
The “Rinse Hold” function (if present) is turned on and the Anticrease light
goes on in the programme sequence indicator; terminate “Rinse Hold”
by pressing the
“Start”
button or by choosing and starting the “Drain”
programme.
the programme has been changed: select the new programme and press
“Start”
.
The programme has been interrupted and the door opened: close the door
and re-start the programme by pressing
“Start”
.
The appliance's safety system has been activated (see “Description of red
indications”).
The water tap is not open or the water inlet hose is kinked (“Water tap
closed” indication lights up).
The dispenser contains
detergent and/or
additive residue
The separator in the main wash chamber has not been correctly fitted or is
not suitable for the use of powder and liquid detergents (see “Detergents and
additives”).
The water level is insufficient; the mesh filters of the water supply may be
blocked (see “Care and maintenance”).
The washing machine
vibrates during the spin
cycle
The transport bolts have not been removed;
Before using the machine, it
is imperative that the transport bolts are removed.
The appliance is not level/not standing firmly on all four feet (see separate
“Installation Guide”).
Final spin results are
poor
The washing machine has an imbalance detection and correction system. If
individual heavy items are loaded (e.g. bathrobes), this system may reduce the
spin speed automatically or even interrupt the cycle in order to protect the
washing machine .
Heavy items may prevent the spin cycle from being carried out; add small
items and repeat the spin cycle.
The excessive formation of foam may prevent the spin cycle from being
carried out; select and start the “Rinse & Spin” programme. Avoid using
excessive amounts of detergent (see “Detergents and additives”).
The “Variable Spin” button (if present) has been set to a low spin speed or
the “No Spin” option (if present) has been activated.
The programme time
initially shown on the
display can be
lengthened/shortened
by a given amount of
time (only on appliances
with a display indicating
remaining programme
time)
It is normal for the washing machine to adjust to factors that might affect the
duration of the wash cycle, e.g. the excessive formation of foam, an
unbalanced load of very heavy items or extended heating time due to a low
water temperature.
For reasons like these, the wash time is recalculated and up-dated if necessary.
On some displays (depending on the model), an animation appears
during such update periods.
30120030GB.fm Page 10 Thursday, April 30, 2009 12:17 PM
Black process 45.0° 150.0 LPI
10


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