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What should I do when the automatic safety system detects a malfunction?
The programme is interrupted and various indicators (depending on model) point to the source of the fault.
Fault description table.
a.
*
Water inlet fault (no or insufficient water
supply)
Switch off the washing machine by pressing the
“On/Off”
button and unplug it.
Check whether:
the water tap is fully turned on, and the water
supply pressure is sufficient.
the water inlet hose is kinked.
the mesh filter in the water inlet hose is blocked
(see “Care and maintenance”).
the water in the water inlet hose is frozen.
the washing machine has a safety hose and the
safety valve is open (red indicator in the safety
valve inspection window). In this case replace it
with a new safety hose.
Reconnect the washing machine.
Press the
“On/Off”
button to continue with the
programme (do not add detergent for this
programme).
If the fault re-occurs, contact After-Sales (see
“After-Sales Service”).
b.
*
Draining out fault
Switch off the washing machine by pressing the
“On/Off”
button and unplug it.
Check whether:
the drain hose is kinked (see “Installation”).
the pump impeller is obstructed (see “Cleaning
the foreign body trap”).
the water in the drain hose is frozen.
If water has remained in the drum, you can drain
it by following the instructions in the chapter
“Draining residual water”.
IMPORTANT:
Before draining, allow the wash
water to cool down.
Reconnect the washing machine.
Press the
“On/Off”
button to continue with the
programme (do not add detergent for this
programme).
If the fault re-occurs, contact After-Sales Service
(see “After-Sales Service”).
c.
*
Electrical module fault
Switch the washing machine off. Switch the
washing machine on by pressing the
“On/Off”
button twice.
If the fault re-occurs, contact After-Sales Service
(see “After-Sales Service”).
d.
*
Water stop fault
(depending on model)
In addition to the fault indicators the pump operates.
The “Water Stop“ fault may have been triggered by:
1.
Too much foam.
2.
A leak in the inlet hose or in the washing
machine.
Switch the washing machine off by pressing the
“On/Off“
button, unplug the washing machine
and turn off the water tap.
Tilt the washing machine forwards carefully to
allow the water to evacuate from the bottom tray.
Then:
1.
Reconnect the washing machine.
2.
Turn on water supply (if
“On/Off“
button is not
pressed, but the machine begins to fill, turn off
the water supply tap and contact After-Sales
Service).
3.
Press the
“On/Off”
button. Reselect the desired
programme, add detergent, if necessary, and
press the
“Start“
button to restart the
programme.
If the fault occurs again, contact After-Sales
Service (see “After-Sales Service“).
The pilot lamp of the “Start” button and the
following spin speed indicator lamps are
flashing
Fault description
1st (“0”) “Water inlet fault”
1st (“0”) + 2nd “Draining fault”
Other combinations Electrical components fault”
1st (“0”) + 4th Water Stop fault
12


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