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Washing machine exterior and control
panel
Clean with a soft damp cloth.
If necessary, a neutral household cleaner can be
applied (do not use aggressive or abrasive products).
Lid seal
Clean from time to time with a damp cloth.
Water inlet hose(s)
Check the hose regularly for brittleness and
cracks. Replace if necessary.
TROUBLESHOOTING GUIDE
This washing machine is equipped with automatic
safety functions which detect and diagnose faults at an
early stage and allow you to react appropriately.
Often, however, the faults detected are small
enough to be solved in a matter of minutes.
For example:
*The washing machine does not start, no
lamp lights up.
Check whether:
the washing machine is plugged in.
the wall socket is functioning correctly
(use a table lamp or similar).
the
“On/Off“
button is pressed.
*The washing machine does not start, but
the pilot light is on and the “Start“ lamp
is flashing.
Check whether:
the programme has been changed.
Press the “Start” button again.
*The washing machine does not start, but
the pilot light and the “Start“ lamp are
on.
Check whether:
the washing machine lid is properly closed. Open
and close it again.
*The washing machine stops during the
programme.
Check whether:
the “Rinse Hold“ button is pressed: terminate
this option by pressing the button again.
the programme has been changed. Reselect the
desired programme and press the
“Start“
button.
the programme has not been started (the “Start”
lamp is flashing). Press the
“Start“
button.
the safety system of the washing machine was
activated. See fault description table.
*Detergent and additive product residues
in dispenser at end of wash.
Check whether:
the detergent dispenser is properly installed and
is not blocked (see “Care and maintenance”).
the foreign body trap in the water inlet hose is
not blocked (see “Care and maintenance”).
*The washing machine vibrates during the
spin cycle.
Check whether:
the washing machine is levelled and that all the
feet are adjusted (see “Installation”).
the transport bracket has been removed. Before
starting up the washing machine, the transport
screws and the transport bracket MUST be
removed (see “Installation”).
*Final spin results are poor.
Note:
The washing machine has an unbalance
detection and correction system. If individual
heavy items are loaded (a bathrobe, for example),
this system may reduce the spin speed
automatically or interrupt the spin if it detects too
great an unbalance at the start of the spin, in order
to protect the washing machine.
Check whether:
the pump impeller is obstructed (see “Cleaning
the foreign body trap”).
if the laundry is still too wet at the end of the
programme: possibly add other items of clothing
and repeat the spin cycle.
there is foam on the wash: repeat a rinse-spin
cycle to eliminate excess of detergent.
Excessive foam formation may also prevent
spinning.
11


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