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WD TV Mini Media Player
User Manual
SYSTEM MAINTENANCE – 51
USB DEVICE
The attached USB device is not visible
on the Home screen.
WD Mini TV Media Player only supports mass USB
storage mode. Make sure that the USB device is
configured as a "mass storage device."
Make sure the USB device’s file system is supported
(NTFS, FAT/FAT32, or HFS+).
REMOTE CONTROL
The media player remote control does
not work.
Press only one button at a time.
Make sure the batteries are properly inserted.
The batteries may already be drained. Replace
batteries with new ones.
Make sure that the path between the remote control
and the media player is not blocked.
FIRMWARE UPGRADE
The firmware upgrade is unsuccessful. Make sure to download the latest firmware version.
Make sure all connections are correctly installed.
Make sure the firmware file is placed in the root
directory of the USB storage device.
Make sure that the firmware file name has not been
changed.
FILE MANAGEMENT
Unable to copy or delete file. Make sure the file or storage device is not locked to
Read-only.
Verify that there is enough space on the destination
drive.
Problem Solution
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