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WD TV Mini Media Player
User Manual
SYSTEM MAINTENANCE – 49
System Maintenance
The system firmware of your WD TV Mini Media Player can be upgraded to the latest
release, which can improve support for media file playback and includes bug fixes and
product enhancements. To ensure that you receive the latest update, we recommend
registering your product at https://www.wdc.com/register.
This chapter describes how to upgrade the system firmware and perform simple
troubleshooting. If you encounter an error message, refer to the “Common Error
Messages” on page 52 for possible corrective action.
Solutions to more serious problems may require contacting your dealer or an
authorized service center for assistance. For more information, refer to WD Service
and Support on the second page of this user manual.
System Firmware Upgrade
Firmware is an important set of instructions that tells your media player how to
operate, what the interactive screens look like, and how to do what you tell it to do.
Upgrading the firmware is important because WD is always developing newer, faster,
and more efficient ways of doing things that your media player needs to know.
Important: Make sure the media player’s AC power adapter remains connected
during the firmware update. A power disruption during the update process can
corrupt the system firmware. Also, make sure that you do not unplug the USB storage
device.
To update the firmware:
1. Go to support.wdc.com and download the latest firmware update file for your
USB storage.
2. Click Downloads, then the product name (or photo).
3. Copy the firmware update file to a USB drive’s root folder.
4. Connect the USB drive to the media player's USB port. Upon detecting a
firmware update, the media player automatically opens a screen asking you if you
want to apply the firmware update.
5. Select the check icon, then press ENTER.
6. Select on the firmware update prompt, and then press ENTER.
This will update the firmware, then automatically restart.
Once the media player restarts, the new firmware is automatically loaded.
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