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De oplaadlogbestanden worden niet weergegeven op de myWallbox-website of de Wallbox-app
De oplaadstatistieken worden alleen weergegeven in de app of het myWallbox-portal als de Copper
verbinding heeft met internet. Controleer eerst de internetverbinding.
Als de oplaadstatistieken nog steeds niet worden weergegeven, kun je het volgende doen:
Controleer de nieuwste versie van de firmware in je Copper en zorg ervoor dat deze wordt bijge-
werkt.
Verwijder de Wallbox-app van je telefoon, download de app opnieuw, maak verbinding met je Cop-
per via Bluetooth en laat het apparaat synchroniseren met je telefoon. Zo kan de Copper de statis-
tieken versturen via Bluetooth in plaats van internet.
Reset het opladersysteem. Ga in de Wallbox-app naar: Instellingen > Geavanceerde opties > Opni-
euw starten.
Service
Meer hulp nodig? Je kunt ons bereiken:
service@wallbox.com www.wallbox.com
België/België/België
+32 28082353
+45 89870290
+49 303 11 99629
+34 930181668
Denemarken
Duitsland
Frankrijk
+33 186260541
+39 694804494
+31 202410845
Spanje
Italië
Nederland
Noorwegen
+47 51742000
+351 308809158
+43 720882116
Portugal
Oostenrijk
Zwitserland
+41 435084675
+46 852503203
+44 2039097682
Zweden
Verenigd Koninkrijk
OPLAADLOGBESTANDEN
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