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VQ OrthoCare SurgiStim 4 Manual

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Troubleshooting:
Problem Solution
Screen Displays:
Your prescribed time
for authorized use of
this equipment is now
complete.
Your device needs to download information
to VQ OrthoCare for your physician. Place
the device in the cradle, turn it on and press
(P) to Proceed with a download. If you do
not have a cradle or this fails to correct the
problem, contact Patient Care.
Screen Displays:
Your prescribed time
for authorized use will
expire in X days.
Your device needs to download information
to VQ OrthoCare for your physician. Place
the device in the cradle, turn it on and press
(P) to Proceed with a download. If you do
not have a cradle or this fails to correct the
problem, contact Patient Care.
Device beeps and the
screen says:
Error! Check your lead
wires and electrodes
In most cases, this screen will appear when
something becomes disconnected (e.g. lead
wires or electrodes). Check the connections
between the electrodes and your skin, the
electrodes and the lead wire and the lead
wire and the device. This error may also
appear if the electrodes are too dry to
adhere properly to your skin. In this case,
replace the electrodes with a new set.
When finished, press (P) to Proceed as
directed on the screen. If none of these
corrects the problem, contact Patient Care.
The device will not increase the
intensity
This is most likely caused by the “lock out”
feature that prevents accidental increases to
your intensity. Press the (-) button to unlock
the keypad, then (+) to increase the intensity
to the desired level.
… 39 …


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