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Caller ID settings
Managing the site caller ID settings
To manage the site caller IDsettings
1. Select Site services > Site caller ID.
2. Select the phone number you want to use as your site caller IDnumber from Site number for the caller
ID.
3. Set or update your site caller IDna me in Site name for caller ID.
4. Select Use the site name, instead of the user name, in the outgoing caller ID. if you want the users'
caller IDs to show the site caller IDn ame instead of their own.
Setting caller IDname for virtual users
You set up the caller IDnam e for virtual users, such as hunt groups and instant group call groups, when you set
up these services.
Changing caller IDname for users
The caller IDname for a user is the name used when the user's account was created in One Net. You can
change this if required.
To change a user's caller IDname
1. Select the required user from User.
2. Select Profile and change the calling line IDnam e.
One Net Service Portal for administrators
One Net Service Portal - Version 1.0/3 June 2016
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