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group calls by prefixing feature access codes to their phone numbers or extensions. For example, enter the
prevent diversions feature access code, *80, to stop instant group calls from being forwarded.
To add or remove group members
1. Select Site services > Instant group call.
2. Select the instant group call group you want to change.
3. Add or remove the required phone numbers. Prefix the number with a feature access code if you want to
control the behaviour of the call.
If you want to chain groups together, add the number for another instant group call group.
Selecting call policy options
You can use a set of call policy settings to control what happens when the instant group call group
forwards a call.
Service setting What the setting means
Connected ID privacy
on redirected calls
When forwarding a call, controls whether the caller continues to see the caller
ID of the called party or the caller IDof the new party. Select:
l No privacy if you want to show the caller the new caller ID on all calls
l Privacy for external calls if you don't want to show the caller the new
caller IDif it is an external call
l Privacy for all calls if you don't want to show the caller the new caller ID,
regardless of whether it is an internal or external call
Send a ‘call being
forwarded response on
redirected calls
Controls whether One Net sends a signal to the other party when forwarding a
call. The signal allows the other party's system to take action if it has been set
up to recognise the signal. Select:
l Never if you don't want the signal sent
l Internal calls if you want the signal sent on internal calls
l All calls if you want the signal sent on internal and external calls
Setting up call services
If the instant group call group has call services assigned, such as voicemail, you can set up these services
as you would for a normal user.
To set up the instant group call group's call services
l Select Call services.
One Net Service Portal for administrators
One Net Service Portal - Version 1.0/3 June 2016
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