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Using the dashboard to view and change user settings
Viewing the active services and line information for a user
l Select Dashboard and select the Status button for the user.
If the phone icon has a cross on it, it means that the user doesn't have any registered devices online.
Viewing or changing a user's details
1. Select Dashboard and select the Name button for the user.
You can change the name, password and voicemail passcode details for a user. You can change the
name details and caller ID for a virtual user.
Changing a user's name
If you change a user's name, you must also submit a change request to the One Net support
desk so the correct name is shown on the user's invoices.
2. Make any necessary changes and select Save.
Viewing or changing a user's call services
1. Select Dashboard and select the Settings button for the user.
2. Change the required services and select Save.
3. To view all the user's call services, select View all services.
A new window opens to show the user's call services. You can modify the user's call and profile settings
as required.
Enable pop-up windows
Depending on your browser, you may need to enable pop-up windows to see the user's call
services page.
One Net Service Portal for administrators
One Net Service Portal - Version 1.0/3 June 2016
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