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Speed dial numbers
About speed dial numbers
You can set up two-digit numbers that you can dial instead of full phone numbers or extensions. You can use
your speed dial numbers on any of your devices, including your One Net desk phone or mobile phone, or a
device that's running the ONE Sync app.
To make a call, enter a # and the speed dial number.
You can also set up your speed dial numbers to dial feature access codes. For example, if you set up speed dial
number 01 to be the feature access code for forwarding calls when busy, then you can dial #01 instead of
having to remember the right feature access code to use.
Read about feature access codes>
Although # is the default prefix, your system might use a different character or combination of characters. You
can confirm which prefix to use by looking in the Speed dial row on your Call services page.
Avoiding conflicting numbers
If you set up speed dial numbers, take care to avoid conflicts with other numbers. For example, #77 might be
used as a feature access code in your organisation. One Net Service Portal lets you set up speed dial number 77
without warning you that there is a conflict. If you then dial #77, the speed dial number takes precedence and
you won't be able to use #77 as the feature access code.
Viewing and updating your speed dial numbers
l Select Call services > Speed dial > Edit.
One Net Service Portal for users
One Net Service Portal - Version 1.0/3 June 2016
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