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To forward calls to another number when you're busy
1. Select Call services > Forward when busy > On.
2. Enter the number you want to forward your calls to.
To forward all calls to another number when there's no answer
1. Select Call services > Forward when unanswered > On.
2. Enter the number you want to forward your calls to.
3. Choose how many times the phone should ring before it forwards the call.
The number of rings you enter here is also used by voicemail and sequential ringing.
To forward calls to another number when you're unreachable
1. Select Call services > Forward when unreachable > On.
2. Enter the number you want to forward your calls to.
To forward selected calls to another number
1. Select Call services > Forward selected calls > On.
2. To choose which calls to forward, select Edit.
3. Enter the default number you want to forward your calls to. This number will be used unless you specify
another number in the rules you set up.
4. Select is active to turn the service on.
5. Select Play a ring reminder when a call is forwarded if you want to hear a brief ring tone and see
details of the caller on your desk phone each time your phone forwards a call.
Desk phones only
The ring reminder only works on desk phones.
6. Select Add a rule... to enter the criteria for when forwarding selected calls is active.
One Net Service Portal for users
One Net Service Portal - Version 1.0/3 June 2016
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