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PROBLEM SOLVING
PROBLEM
POSSIBLE CAUSE
PROBLEM SOLVING
Vacuum cleaner
doesn't work.
/Vacuum cleaner
cannot be switched
on.
-The battery is empty.
-The battery is being charged.
Charge the battery with
the charger.
Disconnect the device
from the charger as
soon as the charging
process is complete.
Suction power is low
or nonexistent
The dust container is full.
-The cyclone insert and filter
must be cleaned.
The air intake is blocked.
The battery is weak.
Empty the dust container.
Clean the cyclone insert
and filter and insert
correctly.
Check air intake for
possible blockage and
remove blockage.
Charge the battery with
the charger.
Dust escapes from the
device.
The dust container is full.
Cyclone insert and filter
are not inserted
correctly.
Empty the dust container.
Insert the cyclone insert
and filter correctly.
Battery does not
charge.
The battery needs to be
replaced.
Contact your point of sale.
Unusual noises while
sucking.
The dust container is full.
Floor nozzle blocked by
hair and lint.
Empty the dust container.
Remove and clean the
floor nozzle.
IMPORTANT SAFETY INSTRUCTIONS
In order to avoid injuries caused by electricity such as electric shock, short
circuit or fire, we ask you to always observe the following safety regulations:
Make sure that you never touch the live parts! Electric shock can result in
serious injury or even death.
Only connect the charger to an AC outlet with a voltage of 230 V/50 Hz. The
minimum fuse protection for the socket is 6 amps. The socket should be
10


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