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6. WARRANTY CONDITIONS
Warranty The rights under this manufacturer’s warranty shall apply in addition to
the buyer’s statutory rights. This warranty shall in no way restrict the
buyer’s statutory rights in particularly towards the seller.
Entitlement The claiming of rights under this warranty shall be subject to the submis-
sion of the respective proof of purchase.
Content TTulpe shall guarantee as the manufacturer that this product is free of
material and manufacturing errors. Material and manufacturing errors
arising during the warranty period shall justify the rights under the war-
ranty. This warranty shall not cover errors due to improper installation or
incorrect usage, incorrect operating conditions or defective maintenance
or repair work.
Normal wear and tear as for lime scaling shall also be excluded under this
warranty. The warranty will not be valid if the problem is caused by ex-
treme values of drinking water (pH value not between 7 and 9.5 and/or Cl
above 150 mg/l and/or Fe above 0.2mg/l).
Duration The warranty shall be valid for 24 months. The warranty period shall
commence on the day on which the product is purchased. Warranty
services provided shall neither prolong the warranty period nor initiate a
new warranty period.
Claims The defective product should be reported to TTulpe through email;
info@ttulpe.com, together with the proof of purchase.
TTulpe shall not be liable for transport damage. The product shall be
repaired or replaced at the discretion of TTulpe. The functioning prod-
uct shall then be sent to the buyer. TTulpe shall acquire ownership of
replaced parts or products. TTulpe shall not be obliged to provide oth-er
services such as repair on location, dismantling of defective products,
taking away defective products or installing repaired or new products.
Invalidity of
warranty
Attempted repairs carried out by a customer or third party that are not
authorized by TTulpe shall invalidate the warranty. The same shall ap-ply
if parts are installed in the product or connected to the product that
are not original parts from TTulpe.
Restriction This warranty shall be restricted to rectication of the defect and subse-
quent delivery. This warranty shall not include compensation, withdrawal
from the agreement, reduction in price or any reimbursement for conse-
quential loss due to defects.
This warranty does not apply to devices purchased outside the EU and
Switzerland. The statutory provisions and delivery conditions of the
national company or importers must be observed.
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