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Fault Cause Remedy
Gas mode
Boiler does not operate after
switching on.
No 12 V
power supply
Window open
Check battery voltage (min. operating voltage 10.5V)
Check boiler fuse
(see Maintenance, “Fuses”).
Close window above cowl.
After switching on, boiler does
not operate and red LED comes
on after about 30 sec.
After a long period of operation,
boiler switches to “Fault” and
red LED comes on.
Cowl cover is fitted
No gas supply
Incorrect gas pressure
Air in gas supply
Overtemperature sensor
has activated
Remove cowl cover and/or check for soiling and remove
if necessary.
Check gas valves and cylinder.
Check gas valves and cylinder.
To clear the fault (and bleed off air), switch device off,
wait for 5minutes and switch on again.
Check the water content, topping up if necessary (close
drain valve).
To clear the fault, switch device off, wait for 5 minutes
and switch on again.
Electrical mode (BGE 10)
Boiler does not operate after
switching on
No 230 V power supply
Overtemperature sensor
has activated
Heats up too slowly
with switch set to 850W
Connect vehicle to the local central power supply and/or
check residual current protective device.
Check the water content, topping up if necessary (close
drain valve).
The electric heating element is fitted with an overtemperature
sensor. In the event of a fault, switch off at the control panel,
wait for 10minutes, then switch on again.
Please contact Truma Service.
Water supply
Water dripping from drain valve
Warm water coming out of cold
water tap
Water pressure too high
Hot water flowing
back into cold water supply
Check water pressure (max. 2.8bar) When connecting to
a central water supply a pressure reducer must be used.
Fit a non-return valve to the cold water supply
(see installation instructions, “Water connection”).
If these actions do not remedy the problem, please contact Truma Service.
Troubleshooting guide
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