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4-8 Troubleshooting
KPDL error ##
Press GO
Current print processing cannot continue because of occurrence of KPDL error which
is categorized by ##. To print out an error report, display >>Error Report from the
menu system, and select On. Press [GO] to resume printing. You can abandon printing
by pressing [Cancel].
If Auto Error Clear is set to On, printing will be automatically resumed after a preset
period of time.
Load Cassette #
(A4)/(PLAIN)
The paper cassette matching the paper size and paper type of the print job is empty.
Load paper into the paper cassette as displayed in place of #. Press [GO] to resume
printing.
If you want to print from a different paper source, press or to display Use
alternative? and you can change the source for paper feeding. After selecting a
paper source and pressing [MENU], Paper Settings > appears. By pressing the
, the paper type settings menu appears. After setting the correct paper type, press
[OK] and printing starts.
Load MP Tray
(A4)/(PLAIN)
There is no paper cassette installed in the printer that matches the paper size and
paper type of the print job. Set paper in the MP tray. Press [GO] to resume printing.
(Note that feeding the paper having a paper size which does not match the current
paper size from the MP tray can cause paper jam.)
If you want to print from a different paper source, press or to display Use
alternative? and you can change the source for paper feeding. After selecting a
paper source and pressing [MENU], Paper Settings > appears. By pressing the
, the paper type settings menu appears. After setting the correct paper type, press
[OK] and printing starts.
Low security
This message is displayed when Low was selected in Security Level.
Memory overflow
Press GO
The total amount of data received by the printer exceeds the printer’s internal
memory.
Try adding more memory. Press [GO] to resume printing. You can abandon printing
by pressing [Cancel].
If Auto Error Clear is set to On, printing will be automatically resumed after a preset
period of time.
No multi copies
Press GO
Multi copies cannot be printed because RAM disk is disabled or the SSD is not
installed. Try adding more memory or installing SSD, and configuring the RAM disk
settings.
No power supply
Cassette
This message is displayed when the optional paper feeder PF-510 is not connected to
a power source and COATED (coated paper) is selected as the paper type setting.
Connect it to a power source via the printer.
Not completed.
Press GO.
The restarting of the option network failed. Please restart it again.
Paper jam
###############
A paper jam has occurred. The location of the paper jam is indicated in place of the #’s.
For details, refer to Clearing Paper Jams on page 4-11.
Paper loading
The selected cassette is being prepared.
Paper path error
There is no paper cassette in the feeder, or the cassette is not inserted properly. After
reinserting the paper cassette, you should be able to print. When two or more optional
feeders are installed and the lowest one is selected, the same message will appear if
any of the upper paper feeder and the printer cassette is improperly installed.
Message Corrective Action
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