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Troubleshooting 4-7
Device busy
This message is displayed when Remove Device was selected while a USB memory
was being used.
The previous screen is displayed again 1 or 2 seconds.
Duplex disabled
Press GO
You attempted to print with a paper size and paper type that cannot be used for duplex
printing. Press [GO] to print onto one-side of the paper only.
Enter Account
An account code must be entered. This message is displayed if you try to print from the
operation panel (e.g. printing a status page or using the Job Retention function) when
the Job Accounting function is enabled. For more information, refer to Job Accounting
(Job Accounting selection/setting) section of the Advanced Operation Guide.
Envelope mode
Displayed when the envelope switch is set to envelope mode.
Error.Power off.
F###
Turn the power switch off and then back on again. If this message still remains, turn the
power switch off, and contact your service representative or authorized service center.
Error.Power off.
F000
The printer controller and operation panel cannot exchange data. Turn the printer off
and unplug it from the mains power supply. Then contact your service representative or
authorized service center. See the back page of this manual for the relevant phone
numbers.
Exceeded Max.output
Press GO
This message is displayed when the Job Accounting function is enabled and an
attempt has been made to exceed the print limit set for each account. To return the
printer to the print-ready status, press [GO].
For more information, refer to Job Accounting (Job Accounting selection/setting)
section of the Advanced Operation Guide.
Format SSD.
The SSD installed in the printer is not formatted, and therefore cannot be read or
written.
ID error
The user ID entered for a private job, or a stored job is not correct. Check the user ID
that you specified on the printer driver. For more information, refer to Job Box section
of the Advanced Operation Guide.
Illegal Account
Press GO
This message is displayed when the Job Accounting function is enabled and no
account is set for a transmitted print job or the specified account is not registered (the
incorrect account is set). To return the printer to the print-ready status, press [GO].
For more information, refer to Job Accounting (Job Accounting selection/setting)
section of the Advanced Operation Guide.
Job not stored
Press GO
Printing using the Job Box function failed because there was insufficient space
available on the hard disk or RAM disk, or because the RAM disk was disabled when
demounting the hard disk. To print an error report and return the printer to the print-
ready status, press [GO].
Job restricted
Press GO
This message is displayed when printing was attempted, despite the Job Account
function being on with Restriction applied as the job limit for each job account.
To return the printer to the print-ready status, press [GO].
For more information, refer to Job Accounting (Job Accounting selection/setting)
section of the Advanced Operation Guide.
Message Corrective Action
70


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