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Troubleshooting
8-14
A paper jam has occurred. The location of the paper jam is indicated in place of
the #’s. For details, refer to Clearing Paper Jams on page 8-18
There is no paper cassette in the feeder, or the cassette is not inserted properly.
After reinserting the corresponding paper cassette, you should be able to print.
When two or more optional feeders are installed and the lowest one is selected,
the same message will appear if any of the upper paper feeder and the printer
cassette is improperly installed.
A RAM disk error has occurred. Look at the error code given in place of ##.
The possible error codes and their descriptions are as follows.
02: RAM Disk Mode is set to Off. Set the setting to On. Refer to RAM Disk
Mode (Setting the RAM disk) on page 4-100.
03: The RAM disk is write protected using command operation. Remove the
write protection using the command.
04: No disk space. Purge unnecessary files or increase the RAM disk size. For
more information, refer to RAM Disk Size (RAM disk size setting) on page 4-
101.
05: The desired file does not exist in the RAM disk. Stored the file in the RAM
disk.
10: The file stored in the RAM disk is write protected using command operation.
Remove the write protection using the command.
The machine is under the adjustment to maintain its quality. Please wait.
There are already 100 accounts registered so it is not possible to register any
new accounts.
Replace Maintenance Kit which is displayed on the message display. Contact
your Service Representative.
Message Corrective Action
Paper jammed
##########
[ Help ]
Paper path error.
Set Cassette #.
RAM disk error.
Press [OK].
##
Refreshing drum...
Please wait.
Registered numbers
exceeded.
Cannot add.
Replace MK.
298


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