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If the ID3 tag is empty, just the file name will be displayed on the screen.
Cannot RECORD voice or the FM radio
To make sure recorded files do not get lost, two safety mechanisms are built into the MP350:
If remaining battery capacity is less than 10%, you cannot enter RECORD Mode.
While recording, if the remaining battery capacity goes below 10% the MP350 will automatically stop
and save the recording.
Track playback sounds intermittent
Unplug the earphones and plug them back in again to make sure they are securely connected.
MP350 powers off automatically
The MP350 features Sleep Mode and Auto Power Off functions, which are power-saving features. You can
preset your MP350 to power-off automatically. Please refer to the SETTINGS section for more information.
MP350 just isn’t working properly
If your MP350 ever stops working properly, or locks up, try powering it on and off a few times, if this does not
correct the problem you can Reset the MP350 by using a paperclip or pencil tip to hold down the Resetbutton
for 3 to 5 seconds.
Cannot find the file that was just copied to the MP350
Re-copy the file and refer to the Disconnecting from a Computersection to remove the MP350 after the copy
process is completed.
A File that was just deleted still appears
Re-delete the file and refer to the Disconnecting from a Computersection to remove the MP350 after the
delete process is completed.
MP350 does not operate after formatting in Windows
®
Formatting the MP350 using the Quick Format,” or Full Format option in Windows
®
erases the default
system information that the MP350 requires to operate. To re-install the system information, please visit
http://www.transcend-info.com/Support/DLCenter/ and download a Firmware Update for your MP350.
How do I find out what Windows Media Player version I am using?
Open your Windows Media Player program.
Click on the “Help” menu and select the “About Windows Media Player” option.
The version of your Windows Media Player will be displayed on the computer screen.
Lyrics Sync: Why can’t I see the words of the song I am listening to?
For detailed Lyrics Sync instructions, please see the FAQ section on our website at:
http://www.transcend-info.com/Support/FAQ/
An Insufficient Power message is displayed on the screen
If your MP350 displays an “Insufficient Power message, this means the device supplying USB power to your
digital music player is not outputting stable or adequate voltage to charge the players internal battery (usually a
result of a USB hub or extension cable used). This message does not indicate a problem with the music player.
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