772899
77
Zoom out
Zoom in
Previous page
1/83
Next page
78
Appendix: Troubleshooting
T1. How do I factory reset my router?
Resetting your router can be done via the Kasa App, its touch screen or the Reset
button on the rear panel of the router. Keep in mind that factory resetting the router will
erase all of your configuration settings (such as network settings and wireless settings),
unbind the router from your Kasa account account, and return them to an out-of-box
configuration.
Via the Kasa App
Slide to the left to remove the router on the Devices page of the Kasa App.
Via the Reset button
While the router is powered on, press and hold the Reset button for about 10
seconds or until the confirmation window appears on the touch screen, then release
the button and click Ye s to start resetting your router.
Via the router’s touch screen
On the main Home screen, tap Network Controls, and then go to Settings >
Advanced > Reset. Refer to Reset the Router for more detailed information.
T2. What can I do if I cannot access the internet?
Check your network connectivity.
Reboot the Smart Home Router.
Factory reset the Smart Home Router and try to add it again.
T3. What should I do when I cannot access the router’s web management
page using a computer?
Make sure your computer is set to obtain an IP address automatically (DHCP).
Check your network connectivity.
Make sure you enter http://tplinkwifi.net or http://192.168.0.1 into the address bar.
Check your web browser and make sure the Proxy server is not enabled.
T4. How can I change my computer‘s settings to obtain an IP address
automatically?
To change the computer’s network settings, follow the steps below.
For MAC OS X:
1 ) Click the Apple icon, and select System Preferences from the drop-down list.
77


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for TP-LINK SR-20 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of TP-LINK SR-20 in the language / languages: English as an attachment in your email.

The manual is 9.06 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info