Manual Thomas Vaporo Buggy (page 21 of 92) (English, German, Dutch, French, Polish, Turkish)

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6. Warranty

Independently of the warranty obligations of the dealer

arising from the sales contract, we offer the following

guarantee on the appliance according to the conditions

below:

1. The warranty period is 24 months from the day of

delivery to the first end user. This period is limited to

12 months for commercial use or equivalent opera-

tional demands. To pursue a claim, proof of purchase

must be submitted.

2. Within the warranty period we will rectify all substan-

tial, verifiable functional inadequacies due to faulty

design or material defects by either repairing the

defective parts or replacing them at our discretion;

the exchanged parts then become our property.

The guarantee does not extend to easily broken parts

such as glass, plastic, lights. Defects must be reported

to us immediately upon detection within the warranty

period. During the warranty period, the cost of labour

and of spare parts needed to rectify the malfunctions

will not be billed. In the case of unwarranted claims

against our customer service centre, the costs incurred

will be charged to the customer. Repair work at the

customer's location or installation site can only be

requested in the case of large appliances. Other

appliances must be sent to our nearest customer ser-

vice centre, authorised repair shop, or to the factory.

3. There is no warranty obligation in the case of minor

deviations from product specifications which do not

affect the value or usability of the product caused

by chemical or electro-chemical effects, or by water,

or damage generally resulting from abnormal ambi-

ent conditions. In addition, no warranty claims are

accepted for damage resulting from normal wear

and tear, or from non-observance of the user manual

or inappropriate use.

4. Any claim under warranty is also void if persons

not authorised by us undertake any modifications

or repairs to the appliance.

5. Warranty services neither extend nor renew the

warranty period for the appliance or any installed

replacement parts: the warranty period for installed

replacement parts ends along with the warranty

period for the entire appliance.

6. Additional or other claims, particularly those for

compensation for damage caused outside of the

appliance – providing there is no legally stipulated

liability for this – are excluded.

We also offer you our customer service beyond the expi-

ry of your warranty period. Please consult your dealer

or contact our customer service department directly.

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Thomas Vaporo Buggy Manual

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