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5.3 Troubleshooting
First of all check whether you can remedy the fault yourself by consulting this list before sending your steam cleaner
in to the THOMAS Customer Service Centre.
Fault Possible cause Remedy
The operating pilot
lamp fails to light up.
The appliance is not plugged
into a socket or is not switched on.
The socket is faulty.
The power cable is damaged
Insert the mains plug into a socket
or switch the appliance on.
Check the socket by unplugging
the steam cleaner and plugging
in a different appliance.
Have the cable replaced by the
THOMAS Customer Service Centre.
No steam is emitted
when the steam
button is operated.
The childproof lock is preventing
release of the steam button.
The water tank is empty.
Push the triangular pin on the right-hand
side of the steam gun in to the left.
Top up with water
(see section 4.3 “Topping up with water”).
Only a very small
amount of steam
flows out.
The steam controller is on minimum. Turn the steam controller anticlockwise until
sufficient steam is emitted.
The appliance takes
a very long time to
heat up.
The water tank is furred up. Descale the water tank
(see section 5.1 “Cleaning
and maintenance”).
19
5 General
5.4 Technical Data
Type of appliance : Steam cleaner with professional steam iron
Model : Vapormate SC-388L
Voltage : 220-240V ~ 50Hz
Power consumption : 1400-1500W nominal
Steam pressure : Max. 3.5 bar
Permissible pressure : 5 bar
Volume of water tank : Max. 1.6 l
Steam availability : Max. 50 minutes/tank
Heating time : Approx. 11 minutes
Steam flow rate : Max. 40g/min
Emission value : 30 dB(A) during use
Dimensions : Appliance 305 x 397 x 235 mm (W x L x H)
Weight : Appliance without accessories 4.5kg
Right to technical changes reserved
Suzhou EUP Electric Co.,Ltd.
ITS
GB
IM SC-388L 12 languages 17.08.2004 19:33 Uhr Seite 39
IP X4
By ensuring that this product is disposed of in the correct
manner you are protecting the environment and human
health. The environment and health are at risk from
incorrect disposal.
For more information about recycling this product, con-
tact your local council, your household waste disposal
service or the shop where you purchased the product.
If you do not dispose of the appliance according to the
information in this paragraph, you will be held account-
able by law. We advise you to keep the packaging, at
least during the warranty period.
5.4 Technical data
Type of appliance: Steam cleaner
Model: THOMAS VAPORO Buggy
Voltage: 220–240 V
~
50/60 Hz
Power consumption: 1500 W
Steam pressure: Max. 3.5 bar
Permissible pressure: 5 bar
Volume of water tank: max. 1.6 litres
Steam availability: max. 50 minutes/tank
Heating up time: approx. 11 minutes
Steam flow: max. 40 g/min
Noise emission: 30 dB(A) during operation
Applinace dimensions: 305 x 397 x 235 mm
(WxLxH)
Weight: Appliance without
accessories 4.5 kg
Right to technical changes reserved
20


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