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Tesla Model S - 2014 Manual

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In the event any disputes, differences or controversies arise between you and Tesla related to this
New Vehicle Limited Warranty, Tesla will explore all possibilities for an amicable settlement.
Country Specific Consumer Disclosure
Bulgaria
The New Vehicle Limited Warranty does not modify, affect or substitute your rights under
Bulgarian statutory consumer protection laws. The provisions related to your statutory rights are
reproduced below:
Consumers’ Protection Act:
Article 112
1. In the case of a lack of conformity of the consumer goods with the contract of sale, the
consumer shall be entitled to address a complaint, requesting the seller to bring the goods
into conformity with the contract of sale. In such case, the consumer may choose either repair
or replacement of the goods by new goods, unless this is impossible or the remedy chosen by
the consumer is disproportionate in comparison with the other remedy.
2. A remedy shall be deemed to be disproportionate if it imposes costs on the seller which, in
comparison with the alternative remedy, are unreasonable, taking into account:
a. the value that the consumer goods would have if there were no lack of conformity;
b. the significance of the lack of conformity;
c. whether an alternative remedy could be offered to the consumer without significant
inconvenience thereto.
Article 113
1. (New, SG No. 18/2011) Where the consumer goods are not in conformity with the contract of
sale, the seller shall be obligated to bring the said goods in conformity with the contract of
sale.
2. Renumbered from Paragraph (1), SG No. 18/2011) Consumer goods shall be brought into
conformity with the contract of sale within one month after the date on which the complaint
was addressed by the consumer.
3. (Renumbered from Paragraph (2), amended, SG No. 18/2011) Upon expiry of the time limit
referred to in Paragraph (2), the consumer shall be entitled to have the contract of sale
rescinded and to reimbursement of the sums paid or to have a reduction made in the price of
the consumer goods according to Article 114 herein.
4. (Renumbered from Paragraph (3), SG No. 18/2011) The consumer goods shall be brought into
conformity with the contract of sale free of charge for the consumer. The consumer shall not
be liable for any costs incurred for the dispatch of the consumer goods or any costs of
material and labour costs associated with the repair of the goods, and must not sustain
significant inconvenience.
5. (Renumbered from Paragraph (4), SG No. 18/2011) The consumer may furthermore seek
compensation for damage resulting from the lack of conformity.
Article 114
1. In the case of a lack of conformity of the consumer goods with the contract of sale and where
the consumer is not satisfied with the settlement of the complaint under Article 113 herein, the
consumer shall be entitled to choose between one of the following options:
a. rescission of the contract and reimbursement of the sum paid thereby;
b. reduction of the price.
2. The consumer shall not be entitled to claim reimbursement of the sum paid or reduction of
the price of the goods where the trader agrees to a replacement of the consumer goods with
Warranty
Warranty 41
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