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Modifications and Waivers
No person or entity, including, but not limited to, a Tesla employee or authorized representative,
can modify or waive any part of this New Vehicle Limited Warranty. Tesla may occasionally offer
to pay a portion or all of the cost of certain repairs that are no longer covered by this New
Vehicle Limited Warranty for specific vehicle models, which some countries (where relevant in
accordance with your local law) may refer to as “adjustment programs” or similar programs. In
such circumstances, Tesla will notify all known registered owners of affected vehicles. You may
also inquire to Tesla directly regarding the applicability of such programs, if any, to your vehicle.
Tesla may also occasionally offer to pay a portion or all of the cost of certain vehicle repairs that
are no longer covered by this New Vehicle Limited Warranty on an ad hoc case-by-case basis.
Tesla reserves the right, to the extent permissible under your local law, to do the above and to
make changes to vehicles manufactured or sold by Tesla and the applicable warranties, at any
time, without incurring any obligation to make the same or similar payment or changes for
vehicles Tesla previously manufactured or sold, or applicable warranties including this New
Vehicle Limited Warranty.
Warranty Enforcement Laws and Dispute Resolution
Subject to your local laws (which may vary depending on the country), this New Vehicle Limited
Warranty and any dispute or claim arising out of or in connection with it or its subject matter
(including non-contractual disputes or claims) shall be governed by and construed in accordance
with English law and you and Tesla submit to the non-exclusive jurisdiction of the courts of
England and Wales, although the laws of your country or jurisdiction may apply to any tort claims
and any claims under any consumer protection statutes, as provided under your local law. In the
event that any provision of this New Vehicle Limited Warranty is held by a court of competent
jurisdiction to be unenforceable because it is invalid or in conflict with any law of any relevant
jurisdiction, the validity of the remaining provisions shall not be affected, and the rights and
obligations of the parties shall be construed and enforced as if this New Vehicle Limited Warranty
did not contain the particular provisions held to be unenforceable, and the unenforceable
provisions shall be replaced by provisions which, being valid, legal and enforceable, come closest
to Tesla’s intention underlying the invalid or unenforceable provision.
Your new vehicle and its safety items comply with your local motor vehicle laws. For all owners of
the vehicle, to the fullest extent allowed by your local law, Tesla requires that you first provide
Tesla, during the applicable warranty period specified in this New Vehicle Limited Warranty, with
written notification of any defects you have experienced within a reasonable time to allow Tesla
an opportunity to make any needed repairs before you pursue any remedy under your local laws.
Please send your written notification to:
Tesla Motors Netherlands B.V.
Atlasstraat 7-9, 5047 RG
Tilburg, Netherlands
Attention: Vehicle Service
Please include the following information:
Your name and contact information;
VIN;
Name and location of the Tesla Store and/or Tesla Service Center nearest you;
Vehicle delivery date;
Current mileage;
Description of the defect; and
History of the attempts you have made with a Tesla Store or a Tesla representative to resolve
the concern, or of any repairs or services that were not performed by a Tesla Service Center
or Tesla authorized repair facility.
Warranty
40 Model S Quick Guide
42


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