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you tried all the above.
2. Q: I forget the login password to my device, what
should I do?
In this case, you need to restore your device to factory default settings.
To do so, Press the hardware button RESET on your device for over 7
seconds and then release.
3. My computer shows an IP address conflict error after
having connected to the device. What should I do?
1) Check if there are other DHCP servers present in your LAN. If there
are other DHCP servers except your router, disable them immediately.
2) The default IP address of the device is 192.168.2.1; make sure this
address is not used by another pc or device. In case that two computers
or devices share the same IP addresses, change either to a different
address.
4. My computer can neither log in to the device nor
access internet, and there is a yellow triangle with an
exclamation mark shown in the network adapter icon on
the right bottom corner of my computer desktop; how
am I supposed to deal with it?
This problem occurs because your network card has not been assigned
with an IP address. If your computer is set to obtain an IP address
48


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