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Fault Possible Cause Solution
Ice maker
does not start.
Poor contact of socket. Replace the socket.
Ice storage bin is full of ice. Remove the ice, the machine will run
automatically.
The cover of ice tray does not reset. Adjust the cover to make it reset free.
Ice maker
shuts down
after operation
The water supply has not been opened
or not connected firmly. Recheck the water supply.
Ice maker didn’t be placed horizontally. Adjust the feet to be horizontal.
High-voltage temperature control switch
action.
Open the front panel, clean the
condenser.
Lack of ice
production.
Didn’t clean more than two months . Open the front panel, clean the
condenser.
The water temperature is too high
(Usually it happens in summer).
The environment temperature is too high. Clean up the surrounding sundries and
use electric fan to makes the temperature
cool down and the air circulating.
The environment space is small or closed. Clean up the surrounding sundries to
make air circulating.
The water inlet valve fails and keeps open
( the water tank is overflowing). Replace the water inlet valve.
The
transparency
of ice cube is
poor or the
shape of the
ice is
incomplete.
Improper adjustment of ice thickness
detector. Reset the ice thickness detector
The water quality is poor. Install the filter, replace the filter element.
The water tank and ice tray is too dirty. Clean the ice maker and replace the
filter element.
The water inlet valve filter screen is dirty. Clean the water inlet valve filter screen.
Large amount of running water above
ice tray.
Tighten silicon tube of water pump,
regulate water flow.
The drain valve fails and keeps close
( Split ice maker). Replace the drain valve.
The ice cube
can not drop
from the ice
tray.
The ice is too thick. Adjust the Ice thickness.
The ice detector is dirty and loose. Clear the probe and check the
connection.
The ice maker placed instability, foot
hangs in the air. Place the ice maker smoothly.
The shell of the ice maker touch other
objects. Avoid touching other objects.
The door of ice storage bin is
not completely closed.
Completely shut down the ice storage
tank.
Working in a high temperature and humid
environment.
Normal phenomenon.
Excessive
noises.
The shell of
the ice maker
has condensed
water.
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21


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