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EN
TROUBLESHOOTING
Malfunction description Cause Solution
No lights are on and not heating
up. Rice cooker not plugged in. Verify the main plug is well
engaged in the product body.
No lights are on and not heating
up.
Problem with light connection or
lights are damaged.
Send to authorised service
center for repair.
The cooking light is off but the
keep warm light is on.
Cook button is not in cooking
position.
Put the cook button in low
position (cooking).
Steam leakage during use.
Lid is not properly closed. Open and close again the lid.
Lid or steam outlet valve gasket
is damaged.
Send to authorised service
center for repair.
Rice half cooked or overcooked. Too much or not enough water
compared to rice quantity. Refer to IFU for water quantity.
Rice half cooked. Switch on position “porridge”. Switch position to “rice”.
Automatic warm-keeping
fails (product stay in cooking
position, or no heat).
Send to the authorised service
center for repair.
Water leakage on the table. Detachable dew collector
missing or overflow.
Empty the Detachable dew
collector and verify it is
positioned correctly.
Remark: if cooking pot is deformed, do not use it anymore and get a
replacement from the authorised service center for repair.
13


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