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3
WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK
PROBLEMS
CAUSES SOLUTIONS
Appliance does not work
The plug is not
connected
Connect the appliance to a
socket with the same voltage
as that on the rating plate of
the appliance.
The blender jug is not
positioned correctly on the
motor unit
Check that the blender jug
is positioned properly on the
motor unit as
explained in the leaflet.
The appliance stopped while
in use
Overload
Follow the instructions in § First
use.
Excessive vibrations
The product is not placed on a
flat surface
Place the appliance on a flat
surface.
Volume of ingredients is too
high
Reduce the quantity of ingre-
dients processed.
Leak from the lid
Volume of ingredients is too
high
Reduce the quantity of ingre-
dients processed.
The lid is not correctly
positioned
Place the lid correctly on the
blender jug.
Leak at the bottom of the
blender jug
The blender jug gasket seal (e2)
is not positioned correctly
or is absent
Reposition the gasket seal and
lock the blade holder correctly
(Fig. 5).
The blade does not turn easily
Pieces of food too large or
too hard
Liquid has been blended that
was too hot and
distorted the gasket seal
Replace the gasket seal with a
new one.
Reduce the size or
quantity of ingredients pro-
cessed.
Add liquid.
4
YOUR APPLIANCE STILL DOES NOT WORK?
Contact an approved service centre (see list in service booklet).
To clean the blender jug (E) easily, unlock the blade unit (e1) by rotating it
through a quarter turn in the clockwise direction. Remove the gasket seal
(e2) and clean all an parts under running water or in the dishwasher.
To lock and unlock the blade unit easily, you can use the lid and the arrow
lock position. (Fig. 3, 4, 5)
7


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